Refund Policy for Care Releaf inc.

Thanks for shopping at CareReleaf.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You may return new, unused, and unopened products within 30 calendar days of delivery for a full refund, however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Exchanges

If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, you will receive your money much more quickly in many cases. This time period allows for the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).

To start the refund process, simply email us at info@carereleaf.com and our friendly staff will help to resolve the issue immediately.

If for any reason you do not receive your refund after 14 days, please contact us at info@carereleaf.com and let us know. We will do everything in our power to resolve the issue immediately.

Additional Information

For any questions regarding returns, please contact us at info@carereleaf.com.